🌿 General Policies
(Apply to All Services)

• Payment is due at booking or through an approved payment plan
• All services are non‑refundable once the first session has taken place
• Rescheduling requires at least 24 hours’ notice
• Missed sessions do not roll over, extend the container, or transfer
• Confidentiality is maintained throughout the entire process
• Practitioner reserves the right to refer out if concerns fall outside scope of practice
• Messaging support (when included) is for brief clarifications only, not full plan revisions
• No medical diagnoses or treatment plans are provided

🌿 Mini‑Reset Policies

• Payment is due in full at booking
• A brief intake form must be completed before the session
• No personalized plan is provided
• No messaging support is included
• No follow‑up sessions are included
• The session must be used within 30 days of purchase
• This session addresses one specific concern only
• Recommendations are limited to what can be safely addressed without a full intake
• No lab review or supplement overhaul is included

🌿 Initial Consultation Policies

• Payment is due in full at booking
• A personalized plan is provided based on the information shared during the session
• No messaging support is included
• No follow‑up sessions are included
• No lab review or supplement overhaul is included
• The session must be used within 60 days of purchase
• The consultation is non‑refundable once completed

🌿 Consultation Package Policies

(Foundations Reset + Root Cause Intensive)

• Payment is due in full at enrollment or through an approved payment plan
• All payment plan installments must be completed within the support window
• Packages are non‑refundable once the initial consultation has taken place
• All sessions must be used within the package timeframe
• Missed sessions do not extend the container
• Participants must commit to all scheduled sessions
• Messaging support is for brief clarifications only
• No new plans or protocols are created outside the scope of the package
• Lab review and supplement overhaul are included only in the Root Cause Intensive
• The practitioner may request updated information if needed to support the process

🌿 Foundations Reset –
Additional Expectations

• Includes one month of messaging support
• Includes one plan review session
• All payments must be completed within the 30‑day support window
• Messaging support is not available after the 30‑day period ends

🌿 Root Cause Intensive –
Additional Expectations

• Includes three months of messaging support
• Includes two follow‑up sessions
• Includes full lab review and supplement overhaul
• All payments must be completed within the 3‑month support window
• Messaging support ends at the close of the container
• Additional sessions outside the package are billed separately

🌿Health Coaching Policies

• Full‑rate payment is due at enrollment or through an approved payment plan
• Coaching is non‑refundable once started
• Sessions must be used within the coaching period
• Missed sessions do not roll over
• No new plans or protocols are created during coaching
• Participants must commit to all scheduled sessions
• Confidentiality is maintained throughout the coaching process
• Progress assessments will be conducted periodically
• Rescheduling requires at least 24 hours’ notice
• Coaching tools and resources will be provided to support growth
• Messaging support is for brief clarifications only